FAQ

How to apply to be whitelisted?

Head over to our Discord where you can go to the Discord channel named “Apply” and fill out your application and submit it.

Is there a Discord or Twitter?

Yes, you can join the Discord –

You can follow us on Twitter – https://twitter.com/MOMENTSRPLAY.

I accidentally left the Discord how do I get my roles back?

No worries, you may rejoin our Discord again and reach out to our team with detail what happened and we will respond.

How do Community Managers know I’ve broken a rule?

We have many tools to monitor in game action as well as logs. Server joins, scenes, player activity, disconnect logs, and much more. We will review every peice of detail regarding the situation.

Why do some players get permanently banned?

Moments RP goal is to create a safe, inclusive community. When Admin investigation identifies safety concerns like harassment or racism, or when we’ve documented extreme and/or ongoing disruptions to roleplay, we will sever ties in order to prevent further community harm.

What happens when I file a player report?

All player reports are private, viewable only by the Moments team, and are confidential (meaning that staff will not disclose to anyone that you filed anything). Reports involving harassment, racism, and other community safety concerns, are given priority and managed by the Moments team. You’ll be notified when the Moments team begins their investigation, and informed of their findings before the ticket is closed.

Do I need to apply every wipe/season?

You do not, whitelists are carried over each server wipe. Depending on the type of wipe that it is: inventory, ownings, vehicles, etc..

What if I broke a rule?

It happens! And most of the time, it’s accidental 🙂 Community Managers will open a private Discord ticket with you to let you know the rule(s) broken. Depending on the impact the rule-break had on RP, whether it’s a recurring issue, and the number of rule breaks over a 90 day timespan, Community Managers will also inform you if you’re receiving feedback, a warning, or a suspension.